Microsoft is making ready to deal with one of the persistent efficiency points affecting Microsoft Groups on Home windows, aiming to cut back crashes and slowdowns skilled by customers. In accordance with a current replace revealed within the Microsoft 365 Admin Middle, the corporate plans to introduce a brand new system course of to enhance how the appliance handles calling options.
The desktop model of Microsoft Groups for Home windows will quickly include an additional background process named ms-teams_modulehost.exe. This course of will likely be accountable for managing call-related capabilities independently from the primary software. By isolating these elements, Microsoft expects to cut back system pressure, decrease crash charges throughout conferences, and shorten total startup time.
This strategy builds on the structure of the present Groups shopper, which is predicated on WebView2, a framework that primarily permits web-based apps to run as desktop software program. In idea, offloading complicated options—resembling audio and video modules—right into a separate course of ought to stop the primary software from changing into overloaded. Microsoft has taken an identical path with File Explorer in Home windows 11, the place sure components are modularized to enhance responsiveness.
Over the previous few years, Microsoft Groups has obtained a major variety of new capabilities, together with expanded collaboration instruments, AI-powered assembly capabilities, and deeper integration with Microsoft 365. Whereas these upgrades have improved usability, they’ve additionally elevated the app’s useful resource consumption.

Many Home windows customers report frequent freezes, delays when launching Groups, and RAM utilization exceeding 1 GB, even throughout primary chat or video calls. These complaints have grown extra widespread as organizations depend on Groups for every day workflows.
The brand new course of is Microsoft’s try to mitigate these points with out absolutely redesigning the appliance. Nevertheless, some observers argue {that a} more practical long-term resolution could be to rebuild Groups as a native Home windows software, utilizing frameworks resembling UWP or WinUI, that are identified for higher efficiency and decrease useful resource calls for. A local model may run extra effectively and cut back reminiscence utilization with out counting on extra background processes.
This case echoes comparable choices made by different firms; Meta, for instance, lately launched a brand new WhatsApp desktop shopper primarily based on WebView2 as effectively. The end result has been elevated useful resource utilization and slower efficiency in comparison with a local software.
For now, Microsoft’s modular strategy goals to ship instant enhancements, although it stays to be seen how a lot affect the brand new course of may have on on a regular basis use of Microsoft Groups on Home windows.
Filed in . Learn extra about Microsoft Teams and Windows 11.
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